Frequently Asked Questions & Answers
From time to time we get asked questions about our service and below is a list of commonly asked customer questions and answers.
Please feel free to contact us if you have any additional questions or call today on +353 83 192 01 72
Why Kiln Dried?
The reason for kiln drying is to improve the overall quality of the wood providing you with the best possible quality every time. The moisture content will be an average of 20% which is what the stove manufacturers recommend and this provides a clean burn with maximum heat output.
How much do Kiln dried logs weigh?
You should never buy wood by weight as the wetter it is, the more it weighs. We only sell by volume and you need to think in terms of a volume of energy. For example a cubic metre of kiln dried wood is likely to produce twice as much heat as poorly seasoned wood. In this instance the kiln dried wood would last you almost twice as long, therefore far better value for money.
How do I know how dry the wood is?
- There should be visible cracks on the end of the wood and this will tell you how well the wood is dried.
- If you bang a couple of logs together they will give a lovely hollow sound if they are really dry, otherwise it will be a dull thud!
- Finally if you have an efficient stove, dry wood will burn cleanly. If not dry enough the glass will go black and there will be build up of soot and tar in the flue or chimney.
- A moisture meter will allow yu to determine the moisture content of your logs. Aim for below 20%
What sized logs can I buy?
Average size is 26cm (10 inches), which fit into most stoves and fires.
What is the likely lead time for delivery?
Delivery times depend on the season. In Winter, when it can get extremely busy, delivery usually takes around 2 weeks. Closer to Christmas it can take even longer…so the earlier you order the better. Out of the busy season, delivery is normally 2 – 5 days.
How much firewood will I need for a typical winter?
A tricky question to answer as it will depend on so many factors:
- The efficiency of your stove
- The size of your property
- How well insulated your property is.
- How often you use the stove
- How cold it is
- How you use your stove burning on full airflow all the time or on low heat.
However, this is a common question we get asked so to give you some idea. Assuming you are using the most efficient fuel – kiln dried, then in an average year you are likely to use 3-4 cubic metres of firewood. Remember that you will use significantly more wood if it is not dry because it provides far less heat energy therefore you need a lot more wood – up to twice as much.
What is Hardwood?
Hardwood has a greater density than softwood and contains less water. Because of the density, seasoning and drying hardwood takes longer, but more energy is released during burning. We supply seasoned hardwood logs from the following trees:-
- Silver Birch
What is Softwood?
Softwood is commonly misquoted as being a worse fuel than hardwood, due to the fact that it burns much quicker. While it does contain more water, being less dense means that softwood takes less time to cure and dry than hardwood. It also tends to produce a stronger flame than hardwood. Softwood comes from the following trees:-
Hardwood vs Softwood
Softwood logs tend to be cheaper, but burn at a faster rate. Currently, we only sell Kiln dried hardwood logs, as they produce more heat and last much longer.
Is Kiln Dried Carbon neutral?
The fuel used in the Kiln to dry the logs is the wood waste and debris from our forests. This wood is not suitable for our logs but can be used in our Kilns to dry the logs. Our logs are harvested from efficiently managed forests. These logs are obtained as a natural by-product of the thinning process. This is essential to the conservation of the forest, as it ensure there is sufficient light and space for the remaining trees to thrive. On a continuous cycle, felled trees are replaced and replanted, thereby preserving the woodland for future use. Our Kiln dried wood logs are therefore virtually carbon neutral.
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